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IMPORTANT ANNOUNCEMENTS FOR PATIENTS:


Business Hours: Monday - Friday 9 am-5 pm. 

Messages are not monitored outside of normal business hours. 

Please allow up to 72 hours for practitioners to respond as messages are addressed in the order they were received. 

If questions require a longer answer, your practitioner may request that you schedule an appointment.

If you are experiencing a medical emergency, we encourage you to seek professional emergency medical attention immediately.

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*Dr. Dyer will be out of the office from June 3rd through June 8th. During this time, please allow extra time for responses to portal messages.


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*Tricia will be out of the office from June 2nd through June 6th. During this time, please allow extra time for responses to portal messages.


If you require immediate assistance, please call our office at (816) 226-5050 and press option 2.


!! NOTICE OF RATE CHANGE – EFFECTIVE JUNE 15, 2025 !!

At Premier Integrative Health, we are committed to providing exceptional, personalized care. To continue offering the highest quality services and expertise, our rates will be increasing slightly as of June 15, 2025.

Updated Hourly Rates

Dr. Dyer: $475 | Dr. Hubbard: $375 | Nutrition Coaching: $150 | Health Coaching: $125

Schedule before June 15 to take advantage of current pricing.
Have questions? Our team is happy to help!

Thank you for being a valued part of the PIH community.

—
 Premier Integrative Health
 "Find the cause. Live the cure."

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Fee-For-Service patients will be charged a $35 portal message fee per medical conversation. 
This includes messages to our pracitioners and nutritionist.

*Portal messages are free for those in the Premier Signature Program, Deluxe Memberhip, and Premier Membership*


Supplement Refill Requests 

To expedite your order, please confirm your payment method (last 4 digits of the card on file) and whether you'd like to pick up or have it shipped.


CANCELLATION FEE NOTICE:

Please be advised that cancellations made less than 24 hours before an appointment will be subject to a charge of $25. Cancellations made up to 24 hours before a scheduled appointment will be processed without a penalty. 


SHIPPING FEES:

We charge a flat-rate shipping fee of $6 for all supplement and product packages shipped from our office that have a total value of less than $100. We greatly appreciate your understanding and support.


Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

If you need further assistance please fill out the form below

If you have forgotten your username you fill out the form here to have your username emailed to you.

If you need further assistance please fill out the form below.

Please double check that you are entering the correct username. To receive an email reminding you of your username, please click here. To reset your password click here. If you need further assistance, please fill out the form below.

If you need further assistance please fill out the form below.

Please fill out the form below and let us know what problem you are experiencing logging in. The more detailed you are in your description the better we can help you.

Please provide the name of the questionnaire and details about what problem you are experiencing.

If you are trying to send your provider a document, you can do so by uploading it using the form on the documents page

Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

If you are receiving an error message that there is no matching medication or supplement found, please send a secure message. to your provider with details about the medication or supplement you want to add.

If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

Please use the Secure Messages form to contact your provider.

THIS MESSAGE DOES NOT GO TO YOUR PROVIDER'S OFFICE

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly.

Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you.

Contact Cerbo Technical Support
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